How much does it cost and does it ship to all of Australia? +
$999 AUD. Express Post shipping is included to every Australian address — including regional areas like Tasmania, Queensland, and country zones. No hidden fees. Your order ships within 48 hours of purchase.
Will my SIM card work? Vodafone, Telstra, Optus? +
Yes. The Ghost Edition is carrier-unlocked. Major Australian carriers are supported, subject to device band coverage and carrier policies — Telstra, Optus, Vodafone, ALDI Mobile, Boost, amaysim, and all others. Insert your existing SIM and it works. You also keep your current number and plan. Nothing changes from your carrier's perspective.
Can I use this phone overseas? +
Yes. The Ghost Edition is carrier-unlocked for compatible networks. Insert any local SIM anywhere in the world, or use an international eSIM. Compatibility depends on local network bands, carrier policies and eSIM support. It works identically whether you are in Melbourne, London, or Tokyo.
Can it be tracked? +
No smartphone is completely untrackable. Ghost Phone reduces many common software tracking vectors and gives you stronger control over app permissions. Your mobile carrier can still see network-level information associated with your SIM, and services you sign into may still collect account activity.
Do I need a Google account? +
No. GrapheneOS works without a Google account. You may optionally sign into Sandboxed Google Play for apps that require it. Mobile-service identity and SIM-registration requirements depend on your carrier and local law.
What about dual profiles — can I use it as a normal phone AND as a ghost phone? +
Exactly. This is one of the most powerful features. You run two completely isolated profiles on the same device. Your daily profile has Instagram, Gmail, banking apps, Spotify — your normal life. Your private profile has encrypted messaging, crypto wallets, and sensitive documents — completely invisible to the daily profile. Each profile has independent encryption keys. Switch between them in one second. They share your SIM (and phone number), but neither profile can see the other's apps, files, messages, or data.
Can I get a VPN? Does it work properly? +
Yes. VPN apps run normally and the Ghost Edition includes a hardware-level VPN kill switch — if the VPN drops, all traffic is blocked immediately with zero leaks. We recommend Mullvad VPN: it accepts cash and Monero, requires no email or account to subscribe, and has a fully audited no-logs policy. Your VPN provider also has no record of your identity.
Is it suitable for use as a crypto wallet? +
It can be configured for crypto-related apps, but a phone should not replace a dedicated hardware wallet or secure backup process. The Ghost Edition runs Cake Wallet (Monero), Blue Wallet (Bitcoin), and any EVM wallet in a cryptographically isolated environment. You can dedicate an entire separate profile exclusively to crypto — its own encryption keys, no other apps, network access controlled at the OS level. SIM swap attacks — the most common method of crypto theft — are also significantly harder when your phone locks attackers out at both the hardware and OS level simultaneously.
Can I install normal Android and banking apps? +
Many mainstream Android apps work through Sandboxed Google Play, including messaging, rideshare, maps and entertainment apps. Some banking, enterprise and integrity-checking apps may have limitations, so compatibility cannot be guaranteed for every app. Contact us before ordering if one specific app is essential.
Why not install GrapheneOS myself? +
You can. The official GrapheneOS web installer is designed to install the operating system and re-lock the bootloader correctly. Our service is for customers who prefer a device that arrives installed, verified, tested and prepared for normal use, with guidance for profiles, permissions and app setup.
Why is it cheaper than other encrypted phones costing $1,000–$3,000? +
Most $1k–$3k "secure phones" are marketing-heavy products from overseas suppliers running modified, often closed-source Android builds — unaudited, sometimes with questionable supply chains. They charge for the brand and the mystique. GrapheneOS is a respected open-source privacy and security-focused mobile operating system. Its code is entirely open-source — every security researcher on earth can read and test it. We charge for what actually matters: genuine Google Pixel hardware (the only consumer device with the right security architecture), certified professional deployment, and ongoing expert support. The price difference is a markup difference — not a quality difference.
Can you install GrapheneOS on a Samsung, iPhone, or S26 Ultra? +
No — and this is by design. GrapheneOS only supports Google Pixel devices because the Pixel is the only consumer smartphone with the specific hardware security architecture required: the Titan M2 dedicated security chip, hardware-verified boot at the chip level, and a cryptographically re-lockable bootloader. Samsung, Apple, and all other manufacturers do not provide this architecture. A GrapheneOS install on non-Pixel hardware would be missing the hardware security layer that makes it meaningfully more secure than stock Android. We will not build a product that cannot do what it claims to do.
What guarantee do I have against pre-installed malware or hidden tracking? +
Every Ghost Edition is flashed from the official GrapheneOS project's cryptographically signed verified build — the same binary published publicly at grapheneos.org. GrapheneOS is fully open-source: every line of code is publicly auditable by any researcher in the world. We install the official signed GrapheneOS release without custom operating-system modifications. We verify hardware integrity before flashing and re-lock the bootloader after — and confirm verified boot is enabled before dispatch.
Is GrapheneOS legal in Australia? +
GrapheneOS itself is lawful software in Australia. Android is released by Google under the Apache 2.0 licence, which explicitly grants the right to modify, redistribute, and install derivative versions on hardware you own. GrapheneOS is a lawful derivative of that codebase. Using an alternative operating system and encryption is generally lawful, provided the device is used lawfully. Modifying your device is not illegal. Using encryption is not illegal. Refusing to share your data with advertising companies is not illegal. GrapheneOS is used by legal professionals, medical practitioners, corporate security teams, investigative journalists, and government contractors worldwide.
Are you based in Australia? Can I pick up in Melbourne? +
Yes, we are Australian-based. We don't currently offer local pickup — all orders ship via Express Post to your address. If you're in Melbourne or anywhere in Australia, delivery typically takes 1–2 business days after dispatch. We ship to all states and territories including regional and remote areas.
Do you offer payment plans? +
Available payment options are shown securely at checkout. The total price today is $999 AUD, reduced from $1,399 AUD.
Can I set it up for parental use or for my child? +
Yes, with some configuration. The profile system can create a restricted environment for a child — limited apps, blocked network access for specific apps, and no access to the parent profile's data. GrapheneOS doesn't have a dedicated parental controls interface, but the permission and profile architecture handles this well. We can walk you through the setup in your free 30-minute consultation included with every purchase.
